Exchange Policy
Eligibility for Exchange
Exchange requests must be made within 14 days of the purchase date.
Exchanges are only applicable for courses or services that have not been accessed or used.
Non-Exchangeable Items
Digital downloads or resources once accessed.
Subscription-based services after the trial period, if applicable.
How to Request an Exchange
To request an exchange, please contact us at hicode2001@gmail.com with your order details, including the receipt or proof of purchase and the course or service you wish to exchange for.
Exchange requests will be processed within 5-7 business days.
Conditions for Exchange
The new course or service selected must be of equal or lesser value.
If the new course or service is of greater value, the difference must be paid before the exchange is processed.
Changes to the Exchange Policy
HiCode reserves the right to update or modify this exchange policy at any time without prior notice. Please review this policy periodically for changes.